Let’s get you moving again.

Contact support

Send support and accessibility requests to support@oarmanager.com. This is also the contact for the iPhone app’s Apple App Store and Android app’s Google Play support listings. Replies will be sent to the email you use to contact us.

Never email your password, passkey, verification or reset link, authentication token, voice-capture token, full private journal, or private receipt unless support gives you a secure way to provide a specific item.

Sign-in and account access

• Use “Forgot password?” on the sign-in screen if a password is not working. Password-reset links expire and can only be used once.
• Check spam or filtered folders for verification and reset messages, then request a new message from the app if needed.
• If passkey sign-in fails, try your account email and password, confirm the correct device account is selected, and verify the device clock is accurate.
• If you no longer control the account email, contact support@oarmanager.com. Support may ask for information to verify account ownership and may be unable to restore access when ownership cannot be established.

Sync, offline changes, and notifications

• Confirm the device has a connection, reopen the app or refresh the page, and verify you are in the intended workspace.
• Queued offline task changes sync after the connection returns. Avoid signing into a different account until pending changes have finished syncing.
• For notifications, allow permission in both OARManager and device/browser settings. Delivery timing can still be affected by the operating system, network, or provider.
• When reporting a sync issue, include the affected workspace, approximate time, item title, and whether another device shows the expected change. Do not include private journal text unless necessary.

Exports, privacy, and deletion

Web Settings includes task and journal backup/export tools, and the Journal has additional print and readable export formats. Keep independent copies of information you need to preserve.

For privacy rights, suspected unauthorized access, or questions about data handling, email support@oarmanager.com. To close an account, use the in-app flow or follow the account-deletion page.

Calendar, accounting, and receipt features

• Confirm the connection still appears in Settings and that OARManager has not been removed from the provider account.
• Review generated calendar entries, extracted receipt fields, categories, and accounting drafts before relying on or exporting them.
• If a provider connection is stuck, disconnect it in OARManager and revoke OARManager from the provider’s security settings before reconnecting.
• Provider outages, permissions, or organization policies can prevent a connection even while the rest of OARManager is working.

Bug reports and feature requests

Send reproducible bugs, accessibility barriers, and feature requests to support@oarmanager.com. Screenshots are helpful after private notifications, email addresses, journal text, receipts, and other personal information have been removed or covered.